Sales & Distribution Management
Connected Sales, Distribution & Field Operations
A sales and distribution platform that connects order capture, customer management, inventory visibility, dispatch, delivery, payments, field teams, and centralized business operations.
Request a DemoOverview
From Customer Orders to Delivery and Payment
Sales & Distribution connects the activities involved in taking customer orders, preparing and dispatching stock, completing route deliveries, collecting payments, and synchronizing operational information with centralized systems.
It supports multiple business roles — including sales executives, customers, dispatch teams, delivery personnel, managers, master-data teams, and administrators — through a connected operating environment.
Core Capabilities
What the Platform Supports
Order & Sales Management
Capture customer orders and manage retailer, consumer, and sales-order activity across the distribution process.
- Order taking
- Retailer sales
- Consumer sales
- Sales-order activity
Customer & Stock Visibility
Manage customers, retailers, and consumers, with customer stock and current stock information.
- Customer management
- Retailer management
- Consumer management
- Customer stock information
- As-on (current) stock information
Dispatch & Delivery Operations
Dispatch trip stock, record deliveries and returns, and reconcile and close each trip.
- Trip stock dispatch
- Truck loading quantities
- Trip delivery
- Trip returns
- Trip summary
- Sales-order summary
- Returnable management
- Stock reconciliation
- Trip closing
Payments & Collections
Record trip payments and customer collections, with payment receipt reporting.
- Trip payments
- Customer payment collection
- Cash and cheque collection
- Payment receipt reporting
Route & Field Operations
Create route tripsheets, synchronize route trip sales orders and stock, and track sales teams and delivery vehicles.
- Route tripsheet creation
- Route trip sales-order synchronization
- Route trip stock synchronization
- Sales-team tracking
- Route delivery vehicle tracking
- Customer geo-tagging
Centralized Administration & ERP Integration
Manage master data, users, and devices centrally, with integration with existing ERP environments, including SAP.
- Regions, districts, and routes / areas
- Customer creation
- Master-data management
- Designations and user groups
- User management
- Data backup
- Device configuration
- ERP synchronization
End-to-End Workflow
Connected Across the Distribution Cycle
An illustrative view of how sales, stock, dispatch, delivery, payments, and centralized business systems can work together across the distribution process.
Customers & Sales
Sales executives work with retailers, consumers, and other customers.
Order Capture
Customer orders are taken and recorded.
Stock & Sales Order
Sales orders are prepared with customer and current stock information.
Dispatch
Trip stock is dispatched and truck loading quantities are recorded.
Route Delivery
Deliveries are completed along the route tripsheet.
Payments & Returns
Payments are collected, receipts issued, and trip returns recorded.
Central Reporting / ERP
Trips are reconciled and closed, and data synchronizes with central systems and ERP.
Business Roles
Built Around the People Running Distribution
Sales & Distribution supports multiple business roles through one connected operating environment — from the people taking orders and making deliveries to the teams managing data and systems.
In the Field
Orders, deliveries, and collections where the work happens.
- Sales Executives
- Customers
- Dispatch Managers
- Delivery Teams
Across the Business
Oversight, master data, users, and system configuration.
- Managers
- Sales & Distribution Executives
- Master Data Teams
- IT Administrators
Mobile Workforce
Operations That Move With the Field
Field teams can access the information they need on the move, record what happens on the route, and keep central systems current.
Works offline
Field activity can continue without connectivity and synchronizes with central systems when the connection returns.
Information in the Field
- Customer sales information
- Stock visibility
- Delivery information
- Payment information
- Paperless access to dispatch details
Tracking
- Customer geo-tagging
- Sales-team tracking
- Route delivery vehicle tracking
Collections
- Field payment collection
- Receipt handling and reporting
Back-Office Integration
Connected to Central Business Operations
Field and distribution activity connects back to a centralized system, which synchronizes with the ERP and business systems the organization already runs.
Field & Distribution Operations
Sales, dispatch, delivery, and collections activity from field and mobile users.
Enterprise Cloud / Central System
Centralized data, cloud-based connectivity, and synchronization with the field.
ERP / Business Systems
Integration with existing ERP environments, including SAP.
Business Value
Built for Connected Distribution
Faster Sales-to-Delivery Operations
Connect ordering, dispatch, delivery, and payment activities across the distribution process.
Better Field Visibility
Give teams access to customer, stock, delivery, payment, and sales information across field operations.
Connected Distribution Operations
Coordinate customers, routes, stock, deliveries, collections, and management across the organization.
Integrated Enterprise Operations
Connect field and distribution workflows with centralized systems and existing ERP environments.
See Sales & Distribution In Action
Request a demo to see how Sales & Distribution connects ordering, dispatch, delivery, collections, and your central systems.